Shipping and Refund Policy
Effective Date: October 12, 2024
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Shipping
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We Offer Standard Domestic Shipping.
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Shipping Times: Estimated shipping times are provided for reference only and may vary. We are not responsible for delays caused by shipping carriers or unforeseen circumstances.
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Order Tracking: You will receive a tracking number once your order has shipped. You can use this number to track the status of your delivery.
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Refunds and Exchanges
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Eligibility: Refunds or exchanges are only eligible for items that are unworn, unused, and in their original condition.
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Clothing:
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Wrong Size or Duplicate Order: If you receive the wrong size or a duplicate order, please contact us within 14 days of receipt. We will provide instructions for returning the item and issuing a refund or exchange.
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Other Issues: For other issues with clothing items, please contact us within 14 days of receipt for assistance.
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Journals, Books, and Tumblers: These items are non-refundable.
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Return Process: To initiate a return or exchange, please contact us at manifestwithteshia@gmail.com. We will provide you with a return authorization number and instructions.
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Return Shipping: You are responsible for the cost of return shipping unless the item is defective or the wrong size.
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Refunds: Refunds will be processed to the original payment method within 10 business days of receiving the returned item.
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Exchanges: We will process your exchange as soon as possible. If the item you want to exchange is out of stock, we will offer you a refund or a store credit.
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Damaged or Defective Items
If you receive a damaged or defective item, please notify us within 14 days of receipt. We will provide instructions for returning the item and issuing a replacement or refund.
Additional Notes
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This policy is subject to change without notice.
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Any additional fees or charges associated with returns or exchanges will be the responsibility of the customer.
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We reserve the right to refuse returns or exchanges for items that do not meet our return policy criteria.